Light Concepts LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, advertisements, chat widget, or communication services.
1. Information We Collect
We may collect the following information when you use our website or services:
Name, phone number, email address, and property address.
Information submitted through our chat widget (e.g., service requests, estimate inquiries).
Communication preferences.
Basic technical data (IP address, browser type, device type).
2. How We Use Your Information
We use your information to:
Respond to your inquiries and provide requested services.
Schedule appointments and send service-related updates.
Send important notifications related to your request.
Improve our website, services, and customer experience.
3. SMS & Communication Consent
By submitting your information through our website chat widget and providing consent, you expressly consent to receive SMS messages from Light Concepts LLC, including:
Customer care and service-related messages (appointment reminders, updates, notifications).
Marketing and promotional messages, where you have opted in.
Message frequency may vary. Message & data rates may apply.
You can reply STOP at any time to unsubscribe.
Text HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
4. Information Sharing
We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.
6. Cookies & Tracking
We may use cookies and similar technologies to improve website performance and user experience.
7. Contact Us
If you have any questions, contact us:
Light Concepts LLC
Email: [email protected]
Phone: 502-889-0656